Privacy Policy

Last updated: March 2026

TruckGaskets.com is operated by Graphfor Ltd. We are committed to protecting your personal data and respecting your privacy.

This policy explains how we collect, use, and protect your information when you use our website.

This policy complies with the UK GDPR and the Data Protection Act 2018.

Who We Are

TruckGaskets.com is owned and operated by:

Graphfor Ltd
Maspro House
Chadwick Road
Astmoor Industrial Estate
Runcorn
Cheshire
WA7 1PW
United Kingdom

Company Registration Number: 13057442

For privacy-related enquiries please contact:

Email: steph_bromilow@knitwire.com

Graphfor Ltd acts as the Data Controller for the personal information collected through this website.

Information We Collect

When you use our website we may collect the following information:

Personal Information

  • Name

  • Billing address

  • Delivery address

  • Email address

  • Telephone number

Account Information

If you create an account we may store:

  • Username

  • Password (encrypted)

  • Order history

Order Information

When you place an order we collect:

  • Product purchases

  • Order value

  • Delivery information

  • VAT information where applicable

Technical Data

When visiting our website we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Website usage statistics

This data may be collected using services such as Google Analytics and SEMrush.

How We Use Your Information

We use your personal information to:

  • Process and deliver orders

  • Provide order confirmations and shipping updates

  • Manage your account

  • Provide customer support

  • Improve our website and services

  • Comply with legal and tax obligations

  • Generate invoices including VAT invoices where required

Emails provided during checkout are used only for order confirmation and updates through WooCommerce.

We do not sell, rent, or trade your personal information to third parties.

Payment Processing

Payments on this website are processed by our payment provider:

  • Stripe

Payment information such as credit or debit card details is processed securely by Stripe.

Graphfor Ltd does not store full card numbers on our servers.

Stripe may store and process payment data in accordance with their own privacy policy.

Sharing Your Information

We only share your personal information when necessary to provide our services.

Delivery Providers

To deliver your order we may share your:

  • Name

  • Delivery address

  • Email address

  • Telephone number

with shipping and logistics companies used to deliver your order.

These providers vary depending on delivery location and service availability.

Accounting and Legal Obligations

Customer information may also be retained within our accounting systems where required for:

  • VAT invoices

  • Commercial invoices

  • Legal compliance

  • Financial records

Data Retention

We retain customer information:

  • For as long as an account remains active

  • Until a customer requests account deletion

  • For as long as required by law for accounting and tax purposes

Some financial records may be retained for up to 6 years to comply with UK tax regulations.

Cookies

Our website uses cookies to ensure the site functions properly and to improve user experience.

Cookies may be used for:

  • Website functionality

  • Shopping cart management

  • User login sessions

  • Website analytics

Analytics cookies may be set by services such as Google Analytics.

You can manage or disable cookies through your browser settings.

Your Data Protection Rights

Under the UK GDPR you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict processing of your data

  • Object to certain processing

  • Request transfer of your data to another service

To exercise these rights please contact:

steph_bromilow@knitwire.com

Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure HTTPS website encryption

  • Secure payment processing through Stripe

  • Restricted access to personal data

Children's Privacy

Our products are intended for purchase by individuals aged 18 years or older.

We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be published on this page with a revised “Last Updated” date.

Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

Graphfor Ltd

Email: steph_bromilow@knitwire.com

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